Process mapping & improvement
We map how work really flows, cut the wasted steps, then automate what's left. Lean Six Sigma, applied to your back office.
AI agents for small business · Sacramento to SF
The computer side of your business, handled.
We set up AI agents that plug into the apps you already use and run the day-to-day for you: invoices and payment follow-ups, leads, scheduling, the books, reports, the inbox and texts. They log in, do the work, and keep your team in the loop.
Book a free 30-min consult30 minutes. No pitch deck. Just bring one problem you want gone.
Works with the apps you already use
- Calendar
- QuickBooks
- Square & POS
- Your CRM
- Slack
- Text messages
- Phone calls
Routines, not one-off tasks
Set it up once. It keeps running.
Most people use AI like a search box: ask, get an answer, ask again. That's not where the savings are.
We set up AI agents to run your routines, the whole repeating workflows, not one-off tasks. Once it's set up, you don't prompt it. It runs every week, every day, every time, and only checks in when it needs your OK.
- Lease process, start to finishApplication, screening, lease signed, move-inRunning
- Monthly sales taxCalculated, filed, and paid with your OKRunning
- Inventory and reordersFinds gaps, reorders, confirms it arrivedRunning
- Payroll, start to finishChecks timesheets, calculates tips, runs payroll on your OKRunning
You didn't start a business to do paperwork.
Invoices. Timecards. Sales tax. The lead nobody called back. The inbox. It all lands on you after hours.
Today's AI agents can do a lot more than chat. They can work your software, send the follow-up, reconcile the numbers, and coordinate your crew. We set them up around how your business actually runs, so the computer work gets done without you.
What we do
What we can take off your plate
Pick one or pick them all. Each agent connects to the tools you already pay for and handles the job from start to finish.
Training manuals & videos
We turn how your best people work into step-by-step manuals and short training videos, so new hires learn it the same way every time.
Invoicing & payments
Sends invoices, tracks who's paid, and follows up on past-due balances so you're not chasing money.
Sales & lead follow-ups
Answers new inquiries fast, follows up with leads and past customers, and keeps your CRM up to date.
Scheduling & crew
Books appointments, checks timecards against the schedule, and keeps your team coordinated over Slack or text.
Bookkeeping & taxes
Pulls sales from your POS, cross-checks QuickBooks, preps the numbers, and gets tax filings ready on time.
Reports & morning summaries
A plain-English rundown every morning: what came in, what's due, what needs you today.
Inbox, texts & calls
Sorts the inbox, drafts replies, handles routine texts and calls, and flags only what actually needs you.
Running your software
The clicking, copying, and data entry between systems. If you do it on a screen, an agent can usually do it for you.
AI know-how, plus a cheaper process.
You're not just getting someone who sets up AI. You're getting someone who knows how to make a process cheaper. We bring years of cutting wasted steps out of defense manufacturing with Lean Six Sigma. We find the money leaking out of your day-to-day, fix the process, and put AI on it so it runs without you.
The honest line
What we can't do: be there in person.
We won't serve your customers, make the sandwiches, build your product, or pack the box. That's you and your crew.
But if it touches
- a computer,
- a text,
- or a phone call,
we can handle it for you.
It's not always about the hours.
Sometimes the win isn't time saved. It's the one task you dread every month: the logins, the screens, the math you keep putting off.
Maybe it only takes 30 minutes. It still hangs over you. We take that step completely off your hands, so it's done and off your mind.
How it works
-
1
Free call 30 min
Tell us what's eating your week. We'll tell you straight whether AI can help.
-
2
On-site assessment Credited toward your build
We map your workflows, find the steps worth taking off your plate, and decide together what the AI can read, draft, send, and pay.
-
3
Setup: your AI new hire
We connect your agents to your apps, give each one only the access its job needs, and test them on your real work before they go live.
You keep the authority. The AI does the work.
- ApprovalsPayments, deletes, and outgoing messages wait for your OK until you say otherwise.
- CapsSpend and volume limits are built in from day one.
- Stop switchOne switch pauses everything, any time.
Two ways to work with us
Same setup either way. The difference is who runs it after.
Option 1
Set up and teach
We get you set up, teach you how to use it, and you run with it. Good if you like to stay hands-on and want to own it yourself.
- Agents connected to your apps
- Hands-on training for you and your team
- You run it from there
Option 2
Done-for-you and managed
We set it up to do as much as you want, then manage it every month so everything keeps running smoothly.
- Month 1: it reads and drafts. Month 2: it sends after you tap approve. Month 3+: it acts on its own within your limits.
- A weekly plain-English "what your bots did" recap
- We tune it and add new jobs as you grow
Real example: Alex's Bagel Shop
A real shop. No more admin after hours.
This isn't a pitch. Alex's Bagel Shop is a real shop, and its back office already runs on a supervised AI team. The point: nobody there is doing paperwork at night anymore. Here's what changed (details redacted):
Scheduling
BeforeComparing timecards to the schedule by hand, every week.
NowA weekly audit compares Square timecards to the crew schedule and flags a missed clock-out. Approve the note, done.
Books
BeforeLogging in to Square and QuickBooks and matching the numbers line by line.
NowIt pulls Square sales, cross-checks QuickBooks, and hands over the numbers ready for approval.
Chief of staff
BeforeDigging through the inbox at night to find what actually mattered.
NowIt watches the inbox and sends a morning summary, with reply drafts ready to review.
Follow-ups
BeforeKeeping track of who never replied and chasing them yourself.
NowIf a claim gets no reply in 7 days, it drafts the follow-up. You approve and send.
Real routines, running every week.
Hi, I'm Anatoliy.
Before Nominal Labs, I spent about 10 years as a manufacturing engineer at L3Harris, helping design, build, and optimize the imaging systems on U.S. Navy submarines: periscopes, thermal and daylight cameras, and the electronic control boxes that run them.
I'm a Certified Lean Six Sigma Green Belt and held a DoD Secret clearance. In that world a missed step isn't an option, so you map every process and make it repeatable. I led a process-flow overhaul that saved a $500K DoD project.
Then, as Managing Partner of Alex's Bagel Shop, I put the same discipline to work on the everyday stuff: scheduling, ordering, payroll, follow-ups. Today the shop's back office runs on AI agents I set up and supervise. That's what we bring to your business now.
- 10 yrsManufacturing engineer, L3Harris
- $500KDoD project saved with a process-flow overhaul
- Managing PartnerAlex's Bagel Shop
- B.S. Mechanical Engineering, UMass Amherst · Certified Lean Six Sigma Green Belt · Based in Sacramento, serving Sacramento to SF
FAQ
What can it actually do?
If it happens on a computer, a text, or a phone call, it's on the table: process mapping, training manuals and videos, invoicing and payment follow-ups, lead and customer follow-ups, scheduling and crew coordination, bookkeeping prep and tax filings, reports, the inbox, and the clicking between apps. On the free call we'll figure out what fits your business first.
What tools does it work with?
The everyday ones: email, calendar, QuickBooks, Square and other POS systems, CRMs, Slack, texting, and phone. Our own shop runs on Gmail, Square, and QuickBooks. Use something else? Ask on the call.
Is there anything it can't do?
Anything in person. It won't serve your customers, make the food, build the product, or pack the box. Everything around that, on a screen or a phone, is fair game.
Will the AI send emails or pay bills without me?
Not unless you say so. Payments, deletes, and outgoing messages wait for your approval at first. Trust grows in stages, and you decide when.
Does it get access to everything?
No. Each agent gets its own accounts where possible and only the access its job needs. There are caps and a stop switch.
How do I know what it did?
You get a weekly plain-English recap, checked against records the bot can't change, like your sent mail, QuickBooks, and Square.
How much does it cost?
The call is free. The assessment counts toward your setup.
Where do you work?
Sacramento to the SF Bay Area. Assessments are on-site.
Got one problem you want off your plate?
Book 30 minutes. Tell us what it is. We'll tell you straight if AI can handle it.
Book a free 30-min consult